Examples of Behavioural Based Questions...

Coping with pressure:
  • Describe a time when you were faced with problems or stresses at work that tested your coping skills. What did you do?
Problem solving:
  • Give me an example of a time you had to be relatively quick in coming to a decision
  • Give me an example of a problem you faced on the job, and tell me how you solved it
  • Can you tell me about a time you were able to anticipate a problem?
  • How did you know the problem was likely to occur? What did you do?
  • How effective was your action?
Drive and motivation:
  • Can you give me an example of an important goal you had to set?
  • Tell me about your progress in reaching that goal.
  • What motivates you to put forward your greatest effort?
  • Describe a situation which you did so
Handling conflict:
  • Tell me about a situation in the past year in which you had to deal with a very upset customer or co-worker
  • What us your typical way of dealing with conflict?
  • Can you give me an example?
Team work:
  • Describe a contribution you have made to a project on which you have worked on
  • Describe an occasion when you had difficulties working in a team
  • What caused the problems? How did you respond? What was the outcome?
Time management:
  • Tell me about a time when you had too many things to do and you were required to prioritise your tasks
  • Give me an example of when you had to work to an important deadline.
  • How manageable were your timescales? What did you do to ensure that the deadline was met? If not, how would you organise your activities differently next time?